Core-CT HRMS Daily Mail

Date: 12/15/2017

Worklist Not Refreshing to Remove Name/Address Change Requests

It has been reported that in some cases name or address change requests submitted by employees through self-service are remaining in the E-Profile Approver’s worklist even after the request has been acted upon by the Approver. This is a known Oracle bug. Until Oracle delivers a solution, if needed, please submit a Footprints ticket identifying the Employee ID of the person who submitted the request, the date the request was submitted, and the type of request. Ensure you have indeed already acted upon the request. The item(s) will then be manually removed from your worklist. Thank you for your understanding.

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