Core-CT - Help

Governor Ned Lamont

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Help

Hours of System Operation:

Monday - Sunday	4:00am - 8:00pm
HRMS Confirm Thursday	4:00am - 2:00pm

General Contact Information:

Subscribe to Daily Mail: Core-CT Communication Bulletins

If you are already logged in to the Core-CT HRMS/Financial system, you can access the Core-CT website procedures and job aids by clicking on the Core-CT Help tab from any page.

Core-CT Help Desk: If you are not able to access Footprints, please submit an email to Readiness@ct.gov with your issue and we will try to assist. In some cases, the issue will require us to contact DAS BEST Help Desk to refresh your Footprints account.
FootPrints Help Desk Instructions:: How to Log in / Log out (click here to locate your Agency to determine the appropriate log in instructions. This will vary depending on how you log in at your agency.)
Submit a Ticket; How to Search and View a Ticket
How to Update a Ticket
How to Subscribe to a Global Ticket
For IT Staff / How to Switch Workspaces
Password Information:: Who to Contact for Password Resets - HRMS
This link will open a web page listing all HRMS agency liaisons.
Self-Service Users: Your HRMS Security Liaison is the point of contact for password resets. Once the page is open, select HRMS. Locate your agency in the left column. Your liaison will be listed to the right.

Financials Security Liaisons

Setup the Automated Password Reset Instructions

Core-CT Password Criteria

Browser Information:: Clearing Your Cache and Cookies - updated May 2022

How to Manage Pop-up Blockers - updated May 2022

Browsers Supported by Core-CT - updated May 2022

Clearing Cache on TC75 Module Device
Core-CT Related:: Saving Favorites in Core-CT